HCD is a non-profit organization serving 30 counties in the Permian Basin Area since 1982. HCD can provide interpreters in almost all public settings where communication is necessary. HCD is committed to providing quality service to our clients and consumers.

Where are interprets used?
Interpreters work in a variety of situations such as medical, legal, economic, employee training, goverment, and social services. Interpreters also work in religious settings, counseling sessions, and recreational sports activities. Actually, they could be employed into any daily situation. It depends on where you need to communicate.

Who pays for the interpreter?
Agencies and organizations funded by state and federal funds, doctors' offices, hospitals, places and providers of legal situations, employers 15 or more employees, and other places of public accommodations. Texas Commission for the Deaf and Hard of Hearing provide limited resources for interpreting services to insure effective communication accessibility.

"Highland Council for the Deaf"

How does an interpreter work?
Remember, the interpreter is a professional who is brought into the situation by you. S/He is not a personal representative for either party and will not give advice or personal opinions. Interpreters' code of ethics include not interjecting their opinions and maintaining confidentiality. When the interpreter arrives, s/he may briefly explain their role in the situation. Because the importance of visibility (being seen well) the interpreter may need to sit or stand in a certain location. You should look at and talk directly to the person with whom you have the appointment not the interpreter. This makes the conversation smoother and more comfortable for everyone involved.

Information and Referrals
HCD provides information and referrals if you should have any questions about our services or any issue that may be related to deaf and hard of hearing causes.

We also provide advocacy services to insure freedom of accessibility in all sectors of public accommodations. For more information, please call us at (915) 267-6779 V/TTD (local) or 1-800-456-5094 V/TDD or 1-800-759-7038 Voice.